Perplexity is an AI-powered search engine that combines web search with AI-generated answers. It is primarily a consumer product with limited enterprise data controls. Perplexity Enterprise Pro was launched in 2024 with basic organizational features.
Data collection
Stores search queries and conversations. Data handling policies are less mature than larger providers. Enterprise Pro offers some admin controls.
Training policy
Perplexity states it may use queries to improve its services. Enterprise Pro terms offer some protections, but the data governance is less comprehensive than OpenAI or Microsoft.
Enterprise option
Perplexity Enterprise Pro ($40/user/month) offers admin controls, SSO, and claims data isolation. The product is newer and less battle-tested than competitors.
Encryption and compliance
TLS in transit, encryption at rest. SOC 2 certification obtained in 2024.
Data processing agreement
A Data Processing Agreement (DPA) is available for enterprise customers.
Our recommendation
Use only for Tier 3 data (public information, general research questions). Do not enter any proprietary or confidential information. The enterprise offering is newer and less proven than alternatives.
Quick facts
| Provider | Perplexity AI |
| Category | AI Search |
| Verdict | Avoid for sensitive work data |
| DPA available | Yes |
| Encryption | TLS in transit, encryption at rest. SOC 2 certification obtained in 2024. |
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