Claude is developed by Anthropic and is available as a consumer chatbot (claude.ai) and through API and enterprise plans. The consumer version stores conversations and may use them for improvement. Claude for Enterprise offers data isolation and stronger controls.
Data collection
Consumer (Free/Pro): conversations stored, may be reviewed by Anthropic for safety. Enterprise/API: data not used for training, configurable retention.
Training policy
Consumer: Anthropic may use conversations for model improvement and safety research. Enterprise/API: your data is not used for training under default terms.
Enterprise option
Claude for Enterprise offers SSO, SCIM, admin controls, no training on inputs, and configurable data retention. API access with custom terms available.
Encryption and compliance
AES-256 at rest, TLS 1.2+ in transit. SOC 2 Type II certified.
Data processing agreement
A Data Processing Agreement (DPA) is available for enterprise customers.
Our recommendation
Use Claude Enterprise or API with a data processing agreement for work data. Do not use the free consumer version for anything beyond Tier 3 data (public information, general questions).
Quick facts
| Provider | Anthropic |
| Category | General AI Assistant |
| Verdict | Enterprise only for work data |
| DPA available | Yes |
| Encryption | AES-256 at rest, TLS 1.2+ in transit. SOC 2 Type II certified. |
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